1. Introduction
At Mobile Recharge AE, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile recharge services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you provide to us, including:
- Name and contact information
- Email address and phone number
- Payment information
- Account credentials
2.2 Usage Information
We automatically collect information about your device and usage, such as:
- IP address and location data
- Browser type and version
- Operating system
- Transaction history
3. How We Use Your Information
We use the collected information for:
- Processing your mobile recharge transactions
- Providing customer support
- Improving our services
- Sending important updates
- Preventing fraud and ensuring security
4. Information Sharing
We may share your information with:
- Mobile operators for recharge processing
- Payment processors for transaction handling
- Service providers who assist our operations
- Law enforcement when required by law
5. Data Security
We implement appropriate security measures to protect your information:
- Encryption of sensitive data
- Secure data storage
- Regular security assessments
- Access controls and authentication
6. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request data deletion
- Opt-out of marketing communications
- Export your data
7. Cookies and Tracking
We use cookies and similar tracking technologies to:
- Remember your preferences
- Analyze website usage
- Improve user experience
- Prevent fraud
8. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children.
9. Changes to Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any material changes through our website or email.
10. Contact Us
For privacy-related questions or concerns, please contact us at:
- Email: [email protected]
- Phone: +971 50 123 4567
- Address: Business Center, World Central, Dubai, UAE